Contact us
We would rather answer a question now than at the point of a claim.
How to reach us
Our support channels are being set up. Until they are published here, the fastest route is the chat on this site, which is arriving shortly.
- How quickly we reply
- Our aim is minutes, not days. The chat answers immediately and hands you to a founder when it cannot help. When a founder takes over, you see that it has happened and how long it should take.
- What to include
- If you are a tenant: the monthly rent, your situation, and the country your financial documents come from. If you are a landlord or agent: the guarantee code, if you have one.
- Languages
- You can write to us in any language this site offers, and we will reply in the same one.